Warm Words From Our Customers

Helen + Hildegard carries some of my favourite local brands, including Vintage Acorn, Substance, Dot and Lil, among others. A perfect go-to shop for gifts, you can't help but to purchase something for yourself as well. I especially enjoy their New Beginnings Tea, mixed in store, which I drank daily throughout my pregnancy and beyond.

– Julie M.  April 2020


I have been a customer at Helen + Hildegard for a few months. My skin wasn't in great shape and it had been recommended to me to simplify my routine with natural products of which H+H has in abundance. The staff are always incredibly helpful and my skin has never been better. In the current social distancing climate, my anxiety has really shot up and done a number on my skin. I am really nervous about going out shopping at the moment and I am trying to keep deliveries to a minimum. I was delighted to see that H+H have an online shop where you can either pick up from the shop or get delivered. Particular favourites of mine are the Moisturizing Oil Cleanser and Toner from Province Apothecary and the Moisturizing Organic Face Cream and Foam Cleanser from Consonant. Both these brands are based in Toronto and I think it is important to shop local especially in the current climate. Sonya from H+H personally emailed to see when I would like to pick them up and then she discreetly handed them out the door to me. The interaction really eased my anxiety of going out to pick up products and they even included one of their own signature lip balms which is silky smooth. I cannot recommend the store or their products highly enough. They have really put my skin and anxiety at ease.

– Claire C.  April 2020


One of the products that I get from H+H, Matter Company’s All Heal Salve does exactly that. It is an amazing product and I've spoken to other customers picking up the same thing that heartily agree. The Matter: Outdoors products keep my skin healed and moist.  Recently, I was especially thankful to discover H+H offers more & more of their products online and speedy delivery was icing on the cake.  (Thank you so much for the home delivery of goods last Friday plus the blooming tea as a surprise gift!) I highly recommend the Matter: Outdoors' line of products including healing salve, hand cream and lip balm.  We all need to take care of our skin, now, more than ever. 

– Karen L.    March 2020


Amazing collection of products especially the in-house hand blended loose teas. I’m so happy to have stumbled upon this place and meet Sonya who owns H+H. The amount of passion and knowledge she has for the store is evident in her explanations about each product. She was extremely patient and even helped me pick out Christmas gifts that she then carefully wrapped in boxes. Only good energy from this place and Sonya is just a delight. Definitely worth checking out!

- Malina A.   2019


I came here for the first time when my girlfriend got strep throat and I was looking to assemble a care package for her. They had just what I needed. I especially liked the personalized tea they made as well as the relaxing bath salt. The staff are super friendly and knowledgeable. The products are excellent quality. Since that visit, I've been back many times, often to introduce my friends and family to the lovely tea provided here.

- Marko C.    2019


Words cannot describe how lovely this shop is! There is an excellent selection of natural body care products, tea accessories, jewellery, and gifts. The owner is so friendly and knowledgeable. She takes the time to help you find exactly what you need. Over the last year I have purchased several custom tea blends from her and I'm hooked! Do check this shop out...

- N.T.    2019


Took a large group here on a Culture Walk during Contact Photo month and Sonia was great with the group, speaking with the calm authority of someone who has worked for more than a decade developing skin-care products for multinational companies, as well as her own Matter line of products. I bought a lip-balm with 15 natural ingredients for $5, completely non-waxy and learned that Sonia hosts workshops to make the balm and other things in the rear studio. I also bought my husband a bottle of Matter:Outdoors body-wash/shampoo, the non-reeking biodegradable antithesis of his egregiously scented Nivea men's body-wash whose overpowering scent can induce nausea. Lastly, the interior of Helen+Hildegard is large and beautiful, with custom wood cabinetry that gives it an established, Old-World feel. A real apothecary!

- Betty Ann J.    2018


High quality natural products in a beautiful store. The Matter Salve completely soothes my eczema and the Substance belly jelly is just wonderful!

- Colleen E.     2018


Love the Wild Ginger & Sweet Orange Bath Salts I bought today. Such amazing products at this store!!

- Bella S.    2018


Amazing natural products in this store.  Have bought several things from the store: bath salts, natural deodorant, sponges, facial products - and love them all.  The herbal dispensary is great, had a tea made to help with cold/flu and it works very well.

- Ramanda S.   2017


This place is the coolest. I got some arnica ointment for my shoulder and came back to get a clay face mask. They have so many beautiful natural products. Staff know their products.

- Avery F.    2017


I'm really pleased that the neighbourhood has a store like this. At first I thought they would just sell all natural balms, and skin care products, of which I could get anywhere. But what's also special is that one of the owners is an herbalist, and they have herbal dispensary where they can make custom tea blends, salves, or lotions. 
The store itself is really nice. I love the high ceilings and wall to wall shelving. Off the shelf, they sell Matter (Substance) Company products, some soaps, candles, and there's a great men's section with beard products, if you're so inclined. 
I spoke to the resident herbalist, about some of my body concerns, and she made me up a custom tea. She made sure it was okay for me even though I was breastfeeding. I will be coming back for a nice coconut oil infused hair rinse. 

- Laura C.T.    2016